2017-02-04 / Local

NH DMV implements new driver's license computer system

CONCORD — The New Hampshire Department of Safety, Division of Motor Vehicles (DMV) is pleased to announce the implementation of a new driver licensing computer system later this month that offers improved reliability and enhanced functionality over the current outdated system.

To minimize service interruptions, the DMV will conduct the transition to the new system over President’s Day weekend. 

“Our staff is well-trained and has made every effort to ensure services will not be interrupted more than necessary during the implementation of the new system,” DMV Director Elizabeth Bielecki said. “We encourage our customers to complete their DMV business ahead of the Presidents Day weekend when possible, in order to avoid longer than usual wait times.”

On Friday, Feb. 17, municipal clerks will not be able to process the state portion of registrations. Customers seeking a registration on Friday, Feb. 17, will be issued a 30-day temporary registration and can return at a later date to complete the transaction.

In addition, all DMV locations will be closed on Presidents Day, Feb. 20, and Tuesday, Feb. 21. All DMV offices will return to normal operating hours and municipalities will be able to complete full registrations starting Wednesday, Feb. 22.

Online services, including Online Driver License Renewal and Online Ticket Pay, will not be available from Wednesday, Feb.15 through Wednesday, February 22. Tickets may be paid by phone during normal business hours except for Presidents Day, Feb. 20 and Tuesday, Feb. 21, by calling 1-800-272-0036.

Most DMV transactions, including driver license and registration renewals, can be completed in advance of their expiration dates. 

Answers to frequently asked questions and forms that can be completed in advance to save time during your visit to the DMV are available at the DMV website at www.nh.gov/dmv.

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