One Credit Union president to retire
"When Cross joined Bryant Credit Union in 1985, it was a fledgling outfit with just $1.8 million in assets, 1,400 members, and only the most basic checking, savings and loan products. Over the years, Jerry led the expansion to a full service suite of savings and lending solutions, including mortgages, business lending, along with the latest in e-channel technology," according to a statement put out by the organization.
Managing in the wake of the 2008 national economic downturn, Cross recognized that small credit unions were collapsing under the weight of increased regulatory burdens along with consumers’ unbridled demand for the latest electronic delivery channels. His insight led to the merger with both United Community Credit Union and Champlain Valley Credit Union, with One Credit Union as the surviving entity.
Under Cross' leadership, One CU is now approaching $150 million in assets, boasting over 16,000 members, with six branches across Vermont and New Hampshire and serving members with leading edge technologies like Mobile Banking, and EMV chip card technology to better protect cardholders from fraud, and soon Mobile Payments (Apple Pay, Samsung Pay and Android Pay) too.
Besides the satisfaction of exceeding member expectations, Jerry is proud of the team he has built at One CU that works so hard to provide solutions for members. From establishing a Senior Management Team to every frontline Retail Associate, Cross says, “Thirty two years – and it’s all been about people. Helping people as they come in the door, and working with great people behind the scenes. I’ve been blessed. It’s been a heck of a ride!”
On Thursday, Feb. 23, the One CU Springfield Branch will be hosting a “Farewell to Jerry” day which members and well-wishers are welcome to attend.